Omnichannel Experience
Utmost convenience in shopping
Anytime & Anywhere
with a more diverse selection of products
Why shoppers fall in love with our Omnichannel: Easy, Convenient, Transparent & Frictionless
Interconnected
Endless Choices
Super Fast Delivery
* or pick up at store within an hour**
* 2-hour delivery for Tops and Central's Chat & Shop through
'Grab'** 1-hour pickup service at PowerBuy stores
100% Authentic
Personalized for You
Easy & Safe Payment
Our omnichannel platform can help you with
Chat & Shop
Chat & shop and Call & Shop services allow you to get advice and purchase products through an instant messaging service empowered by a personal touch from our shopping assistant.
With access to the customers' shopping history and other data on their preference, the shopping assistant can facilitate shopping with selections of merchandise and provide a link for online purchase, or other purchase methods such as Click & Collect, Click & Delivery or Reserve & Collect.
Shop Online
Make purchases online and have the merchandise delivered to your doorstep. Payments can be made by credit card online or in cash upon delivery.
Click & Collect
Make purchases online then collect the items at any store near you. You can seize the opportunity of making immediate purchase online while enjoy the time-limited promotions.
E-ordering
In case the product item is out of stock, our staff can assist you to locate the merchandise, place an order and have it delivered to your home or you can choose to pick up the item at any store of your choice. Moreover, we also offer you an access to products that may not be available at that store location.
Food Delivery
Ordering meals could never be easier. You can just simply wait to enjoy the savory dishes at your place. Central Restaurant Group has initiated CRG Delivery 1312, a multi-brand food delivery service which you can order a meal from several CRG restaurants and have it delivered or make a reservation at any of CRG restaurants with a single call.
For Food Loft, Eathai, Tops Select, CPN Food Court and other crowd-pleasing food outlets in Central, the food delivery service from our acclaimed partner "Grab" is ready to bring you deliciousness anytime.
Experience more closely personalized service with our big data
Central Group presents a comprehensive shopping experience with an offer of personalized products and services based on an analysis of extremely large customer data from our most dynamic loyalty program entertaining over 29 million members worldwide.
The 1 is Thailand’s no.1 loyalty program platform connecting over 18 million members to diverse business units of Central Group and thousands of its business partners.